I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | absolutely beautiful KeenArt Media was very helpful with my pre-print questions and helped me optimize my art as best as possible to achieve the best result. I ordered a canvas print which came out spectacularly. The colours were well replicated, the canvas material was rich and thick and the overall service was excellent. As a creative professional, I recommend KeenArt for large scale prints and their canvas option is absolutely beautiful.
Alex, Vancouver | My compliments to KeenART Media... Thanks. I finally have it and it is just what I needed to complement a colorful painting. It is well made and came with all I needed to properly mount the painting right down to the two plastic "bumpers" to help keep it straight. it arrived in perfect condition.
Abbas, | Such amazing print quality... Such amazing print quality, framing quality, and truly unreal customer service. I was so grateful with their speedy replies to my (many) emails as I tried to get two pictures of different sizes properly cropped to print as a set. Above and beyond what I would have expected, especially since I had ordered using a Groupon. I would recommend to anyone looking for a way to jazz up a regular print or create a beautiful gift.
Amy B, Calgary |